Emergencies
Please contact us if you experience any of the emergency situations listed below. You can contact our office at 303-979-7424. During regular business hours, you will be connected with a customer service representative. If you are calling after regular business hours, you will be connected with one of our on-call technicians. Please note, there is a $75 after-hours fee for any services performed after regular business hours.
Emergency situations include:
Issues with District Property
Fire Hydrants
Water Tanks
Valve and Manhole Covers
Water Main Breaks
Look for signs such as water leaking or coming up from the street, or unusually low or no water pressure.
Sewer Line Backups
Look for signs such as sewage coming up from manholes in the street or sewage backing up into your home.
District staff can only respond to emergencies within the District or involving District property.
If you are experiencing a water or sewer emergency and you are not a Ken-Caryl Ranch customer, here are some other water and sewer providers in the area:
Southwest Metro Water and Sanitation District: 303-979-2333
Meadowbrook Water District: 303-927-2054
Platte Canyon Water and Sanitation District: 303-979-2333